Why Good Neighbor?
Good Neighbor employees are proud knowing that they are making a difference to the thousands of underserved patients who depend on Good Neighbor to be their primary healthcare providers. Together, in 2020, Good Neighbor clinics in Columbus and Fremont provided health care services to over 10,000 people from 45 zip codes.
Whether your job is scheduling appointments, providing clinical care, driving patients to and from appointments, or helping someone navigate the ins and outs of the healthcare marketplace, at Good Neighbor, your work matters!
Our Medical, Dental, and Behavioral Health clinics strive each day to offer every patient an experience that is patient-centered, culturally competent, and respectful. We use the diverse strengths and experience of our workforce team to provide the excellent patient care our patients expect and deserve.
Working at Good Neighbor provides the benefit of knowing you made a difference to someone everyday.
But our benefits don't stop there.
In addition to a competitive salary, employees who work a minimum of 30 hours a week are eligible for benefits. Coverage begins on the first of the month after their hire date.
Our current job openings are listed below. You can also access our easy Application for Employment.
Help make a difference in the life and health of your community! Come join our team!
We are a qualifying employer for the federal Public Service Loan Forgiveness program. Learn more here.
Chronic Disease Caseworker
Essential Job Functions
1. Coordinates patient care through ongoing collaboration with PCP, Chronic Care Manager, Registered Nurse, patient/family, community, and other members of the health care team. Fosters a team approach and includes patient/family as active members of the team. Takes the lead in ensuring the continuity of care which extends beyond the practice boundaries. Serves as liaison to acute care hospitals, specialists, and post-acute care services.
2. Provides patient self-management support with a focus on empowering the patient/family to build capacity for self- care.
3. Systematically monitor patient progress and treatment plans, report changes of symptoms, side effects or complications.
4. Provides follow-up with patient/family when patient transitions from one setting to another. Completes timely post-hospital follow-up as appropriate and within scope of practice, may include, medication reconciliation, set follow up appointments with PCP or specialist, assess symptoms, teach warning signs, review discharge instructions, coordination of care, and problem solve barriers.
5. Maintains required documentation for all care management activities via the use of a web-based data entry system.
6. Works with practice to continuously evaluate process, identify problems, and
propose/develop process improvement strategies to enhance care management and Patient Centered Medical Home delivery of care model.
7. Perform all other duties as assigned.
Certified Medical Assistant /Certified Nurse’s Assistant/Licenses Practical Nursing Degree/Dietician/Social Services or something similar
- Critical thinking skills and ability to analyze complex data sets
- Ability to communicate effectively and articulately both orally and in writing
- Proficient with Microsoft Office Suite or related software
- Ability to work well with individuals of diverse socioeconomic, cultural, and intellectual backgrounds.
- Knowledge of chronic conditions, evidence-based guidelines, prevention, wellness, health risk assessments, and patient education.
- 2-3 years of previous experience in social/medical services or related fields.
- Bilingual preferred.