Careers

Why Good Neighbor?

Good Neighbor employees are proud knowing that they are making a difference to the thousands of underserved patients who depend on Good Neighbor to be their primary healthcare providers.  Together, in 2020, Good Neighbor clinics in Columbus and Fremont provided health care services to over 10,000 people from 45 zip codes.

Whether your job is scheduling appointments, providing clinical care, driving patients to and from appointments, or helping someone navigate the ins and outs of the healthcare marketplace, at Good Neighbor, your work matters!

Our Medical, Dental, and Behavioral Health clinics strive each day to offer every patient an experience that is patient-centered, culturally competent, and respectful. We use the diverse strengths and experience of our workforce team to provide the excellent patient care our patients expect and deserve.

Working at Good Neighbor provides the benefit of knowing you made a difference to someone everyday.

But our benefits don't stop there.

In addition to a competitive salary, employees who work a minimum of 30 hours a week are eligible for benefits. Coverage begins on the first of the month after their hire date.

Our current job openings are listed below.  You can also access our easy Application for Employment.

Help make a difference in the life and health of your community!  Come join our team!

We are a qualifying employer for the federal Public Service Loan Forgiveness program.  Learn more here.

Dental Office Manager

ESSENTIAL JOB FUNCTIONS:

  1. Supervise clinical staff: hygienists, dental assistants and interpreters.
  2. The Dental Manager will ensure that clinic staff report to the clinic on time and perform all the duties assigned to them. Approval of timecards and time off requests.
  3. Assures staffing is in place and proper scheduling is done to cover clinical hours during the board approved hours per week the clinic is open and that staffing is adequate for coverage during vacation requests. Creates and updates clinic schedule and staff schedules as required to provide efficient patient care.
  4. Responsible for the day-to-day functions of the Dental Department to ensure smooth operation.
  5. Responsible for inventory and ordering of dental supplies for Columbus and Fremont.
  6. Responsible for managing student rotations and community dental health projects.
  7. Assists in the development and implementation of both community outreach projects such as school- based care and internal integrated care projects.
  8. In collaboration with the Marketing Director, facilitates advertising or promotion of special events.
  9. Lead in quality assurance and quality improvement both in dental and in integrated care to assure UDS measures are being met.
  10. Coordinate training plan and onboarding of new staff. Coordinate continuing education and annual competencies of clinic staff.
  11. Conducts interviews, staff training, evaluations and provides feedback to staff regarding current performance in collaboration with the Chief Dental Officer.
  12. Responsible for assuring clinical staff are following Joint Commission standards for dental clinic compliance.
  13. Assist with the development of policies and procedures to help improve the ability of the clinic to serve patients in compliance with all federal, state and regulatory bodies.
  14. Maintain communication with all staff through use of group and individual meetings. Attend and participate Senior Leadership meetings and sharing information with dental team.
  15. Assist in the development and implementation of departmental goals and performance management goals relating to the program.
  16. Oversees the timely completion of all departmental required reports so that the agency maintains its integrity with funders.
  17. Assures cleanliness of the dental clinic, that equipment is kept in working order, and maintenance and repairs are completed in a timely manner.
  18. All other duties as assigned.

EDUCATION:

Bachelor's degree preferred but not required. Professional degree in healthcare preferred. Must have at least a high school diploma.

EXPERIENCE:

  • 3-5  years of prior supervisory experience preferably in a dental clinic desired. 1-3 years of experience working in a dental clinic.
  • Trained or willing to train as a Dental Assistant to assure coverage.

REQUIRED SKILLS:

  • Good communication and interpersonal skills
  • Good leadership qualities and supervisory skills.
  • Ability to teach and motivate others
  • Knowledge of various dental/medical terms and procedures.
  • Knowledge of accreditation bodies.
  • Confidentiality of patient information and understanding of HIPPA policies.
  • Must be able to work regular daytime hours.

PREFERRED SKILLS:

Knowledge of basic electronic medical/ dental records and word processing skills as necessary